Critical Thinking: The Pivot
Yup, it was a pivot, well, we’re better at reporting than other companies, so we seem higher. However, that doesn’t really address the number of injuries does it? But, are you guilty for letting people get away with not answering a question? One day this past week, I stopped three people mid answer when they went astray. The next day I got even better; no I didn’t stop more people. I got better at asking a succinct question. I found in some instances, it was most effective to start with a yes or no question rather than an open ended one.
This week, notice, do you pivot? How do you know? When you answer a question, do people seem to ask you the question again? If you’re to sure, finish your responses with, “does that answer your question” and see what happens for a while. If you ask a question and don’t get an answer, when it matters, do you challenge?²
²This is to acknowledge, there may be times when highlighting a missed answer can be politically jeopardizing your career and you should weight the consequences.